Reorganizing Medical Affairs for a pharma market leader

Operational changes have repercussions for organizations. And often this means adjustments to processes and governance which necessitate the redesign of key functions. This requires careful planning to ensure the reorganization delivers on strategic objectives. It also demands meticulous communication to ensure changes are embraced by the team.

3 Minutes Life Sciences 12/14/2023


Redesign a key function to deliver at every level

Our client, a leader in the pharma market, needed to redesign their oncology unit’s medical affairs function. This had been triggered by changes in their global development and commercial operations. The aim was to:

  • Streamline the operation and governance across medical and commercial
  • Improve the quality and acceptance of global medical organization’s business inputs
  • Better balance and support local market contributions


An end-to-end approach

Over a 10-week period, the a-connect team:

  • Defined and socialized a new mandate for the medical affairs function
  • Analyzed People & Organization data to baseline resources, capabilities, roles and responsibilities
  • Designed a future setup for trial management and monitoring
  • Considered design and governance options at a global, regional and local level
  • Created an organizational communication plan for sharing the new setup and changes
  • Assessed the financial implications and required changes


Seamless delivery of strategy and the smoothest handover

We delivered strategic thinking around the setup of the new medical affairs function. Our team also provided PMO support where needed for planning and implementation. As a direct consequence of our work the client could communicate changes to the business and provide clarity on the path forward.

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